Report Issue

Immediate and life-threatening issues please call 911 or the Sheriff’s Office 715-284-5357.

If you are unable to fill out a form, for ELECTRIC OUTAGES or other *EMERGENCIES* within the Village, please call 334-715-0PWR (0797) and leave a voicemail with your ADDRESS, NAME, CONTACT NUMBER, and the ISSUE. This will begin an escalation process to get the issue addressed.
Please only submit one form per incident – no need to call as well or submit multiple forms if you’ve already made a report.

Use the first form for ELECTRIC OUTAGES ONLY. Scroll down (if on mobile) or use the form on the right (desktop) to report a non-electric issue; as titled.

Report Electric Outage/Issue

Name *

First

Last

Address *

Enter service address of issue, or intersection.

Phone Number *

A good number to reach you; ensure accuracy before submitting this form.

Email *

Your email address; ensure accuracy before submitting this form.

Merrillan Utilities Account Number

Optional. Helpful if available.

Select Option(s) That Apply

• Tree(s) on Power Line(s)
• Sparking/Fire - Dial 911 for Fire Department
• Power Pole Down

Please provide any additional details that will help us restore your power?

Describe the issue. **EMERGENT/LIFE THREATENING CALL 911 INSTEAD**

Submit

Report Non-Electric Issue

Name *

First

Last

Address *

Enter service address of issue, or intersection.

Phone Number *

A good number to reach you; ensure accuracy before submitting this form.

Email *

Your email address; ensure accuracy before submitting this form.

Merrillan Utilities Account Number

Optional. Helpful if available.

Select Service(s) *

• Water
• Sewer (including grinder pumps)
• Garbage
• Street Light
• Streets/Roads
• Other

Additional Details

Describe the issue. **EMERGENT/LIFE THREATENING CALL 911 INSTEAD**

Submit